Shipping policy

Thank you for shopping with QOHOMU! We are committed to providing a seamless and efficient shopping experience, including fast and reliable shipping worldwide.

1. Free Worldwide Shipping

We are pleased to offer Free Shipping Worldwide on all orders! No minimum purchase required. Whether you're located in the United States, Europe, Asia, or anywhere else in the world, we’ve got you covered.

2. Shipping Carriers

To ensure reliable and timely delivery, we partner with trusted shipping carriers such as:

  • USPS (United States Postal Service)
  • FedEx
  • UPS
  • DHL
  • And other regional carriers.

We will select the most appropriate carrier based on your location and the shipping option you choose.

3. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after the order is placed. You will receive an email notification with tracking information once your order has been shipped.

4. Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout:

  • Domestic (US) Shipping: Estimated delivery time is between 3-7 business days.
  • International Shipping: Estimated delivery time is between 7-21 business days, depending on the destination country.

Please note that delivery times may be affected by customs processing, weather conditions, or other unforeseen circumstances.

5. Tracking Your Order

Once your order has been shipped, we will send you an email with a tracking number. You can use this tracking number to monitor the status of your package directly through the respective carrier’s website.

6. Shipping Fees

  • Free Shipping: We offer free shipping on all orders worldwide.
  • Expedited Shipping: If you require faster shipping, we also offer expedited shipping options at checkout for an additional fee. The cost will be calculated based on the shipping method and destination.

7. Customs and Import Duties

For international shipments, please be aware that customs duties, taxes, or other fees may be incurred when your order reaches its destination country. These charges are the responsibility of the customer and are not included in the total price at checkout.

8. Address Accuracy

Please ensure that the shipping address provided at checkout is correct. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete shipping information. If you notice an error in your shipping address, please contact us as soon as possible at [email protected], and we will do our best to assist you.

9. Order Issues

If you encounter any issues with your order, such as a delayed delivery, missing items, or damaged goods, please contact our customer service team immediately at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.

10. Contact Us

If you have any questions regarding shipping, please don’t hesitate to contact us at [email protected]. Our customer service team is here to assist you with any concerns.

Thank you for choosing QOHOMU. We look forward to delivering your stylish new wardrobe to you!